Payment and shipping

What payment methods are offered?

We accept payment via Paypal or prepayment.

How will my rug be shipped?

Our rugs are delivered by GEL-Express or its partners in other EU countries. Delivery within Germany is always made to your home and is carried out as a 1 or 2-person delivery, depending on the size of the rug.

The forwarding agent will contact you in advance with a personal call to arrange an appointment. The delivery will be made to you on time.

In many cases, deliveries outside the EU can also be carried out in consultation with us. For deliveries outside the EU, please contact us.

What are the shipping costs?

We charge the following shipping costs:

Size 170 × 255 cm (rug weight: approx. 19 kg)
Size 200 × 300 cm (rug weight: approx 25 kg)
Size 240 × 360 cm (rug weight: approx 37 kg)
Within Germany: € 130,00
Other EU countries: € 180,00
Non-EU countries: Shipping costs on request

Sample shipment:
Within Germany: € 5.00
Abroad: € 10.00

How long does the shipping take?

The delivery time within Germany and to other EU countries is currently 8 weeks on average from order confirmation. To non-EU countries the delivery time is expected to be between 8 and 10 weeks.

How are the rugs packed?

The rug is shipped as a roll in packaging made from recycled materials to save resources. It is rolled onto a sturdy cardboard tube, wrapped in a layer of cardboard and then covered with a protective plastic film.