Payment and shipping

What payment methods are offered?

We currently offer two payment methods:

Option 1: Payment of the entire purchase amount via PayPal when ordering. You will then receive an invoice by email.

Option 2: Down payment of 50 % of the purchase amount when ordering and final payment of 50 % of the purchase amount after delivery of the rug. You will receive a down payment invoice and a final invoice by email. This payment option is only possible by regular bank transfer.

How will my rug be shipped?

Our rugs are delivered by a forwarding agent. Delivery within Germany is made to your home and is carried out as a 1 or 2-person delivery, depending on the size of the rug.

The forwarding agent will contact you in advance with a personal call to arrange an appointment. The delivery will be made to you on time.

In many cases, deliveries outside the EU can also be carried out in consultation with us. For deliveries outside the EU, please contact us.

What are the shipping costs?

We charge the following shipping costs:

Within the EU: € 130.00 
Non-EU countries: Shipping costs on request

How long does the shipping take?

The average delivery time within the EU is usually six weeks from order confirmation. Deliveries to non-EU countries take about one week longer on average.